Businesses need the speed Challenge ‒ Corporate clients’ data and document repositories are getting larger and more complex ‒ Fast-paced market trends and business demands make it more important than ever to generate actionable information quickly from stored documents   Solution ‒ Micro Focus IDOL – Micro Focus Vertica   Result ‒Retrieve speeds on 500,000 […]

  Answering critical customer satisfaction issues better and faster   Challenge ‒Pull all customer-related data into a centralized repository ‒Create a set of analytics services its business units can use to improve the company’s Net Promoter Score®  (NPS)   Solution ‒Micro Focus IDOL Information Analytics and Micro Focus Vertica Analytics Platform ‒Tableau ‒Hadoop   Result

Challenge ‒Provide a fast, reliable means for finding the right talent for contracted service engagements in DXC’s client base   Solution ‒Micro Focus IDOL ‒DXC Project Portfolio Management   Result ‒AI powered search of unstructured data across thousands of resumes helps locate in-house talent quickly ‒Resource Brokers identify key attributes, skills and experience required by

  Elevate student engagement and reduce dropout rates   Challenge ‒Identify struggling and/or academic-challenged students early on ‒Ensure low drop-out rate as student body demographics evolve with more at-risk students   Solution ‒Micro Focus IDOL   Result ‒ Detects students’ studies disengagement at least 1 to 2 months before teachers or staff ‒ Supports more

Micro Focus IDOL offers government powerful, centralized search   Challenge ‒ State government needed a future-proof, easy-to-administer search solution for all administrative departments in Saxony, Germany Solution ‒ Micro Focus IDOL Result ‒ A reliable, cost-effective search solution with simple administration and high-speed indexing of web services, files, cartography, more ‒ 150 different internet portals

Transforms financial market intelligence with Big Data Objective ‒ Improve the efficiency of unstructured data processing so that relevant information can be searched for and retrieved quickly   Solution ‒ Micro Focus IDOL   IT and Business Benefits ‒Improves efficiency through automatic information classification and smart retrieval ‒Reduces costs by providing a stable and reliable

Accelerating business insights.   Challenge ‒ Support project to transform Intranet with functionality to maximize search and analytics capabilities ‒ Ensure fast search performance regardless of size of data repositories ‒ Maximize the relevancy of search results   Solution ‒ Micro Focus IDOL   Result ‒ Significantly enhances value of corporate Intranet upgrade—a key strategic

Subscribers require up-to-the-second information on market conditions and trends. Challenge ‒Deliver search performance at the scale required by the size of its data repository, 200 million messages, 15 – 20 million chats daily ‒Provide robust, cost-efficient solution with scalability for large and growing volume of data, supported by small IT headcount   Solution ‒Micro Focus

Challenge   ‒Reduce the time required to respond to customer order requests ‒Modernize the error-prone data entry process   Solution ‒Micro Focus IDOL, Micro Focus KeyView   Result ‒Achieves a four-year savings of more than $2.5M ‒Improves call servicing time, enabling agents to retrieve addresses within seconds using just 7-10 keystrokes ‒Modernizes the address search

Challenge ‒Provide support desk staff with fast access to precise information required to address customer’s problem ‒Improve knowledge management system search capabilities Solution ‒Micro Focus IDOL ‒Micro Focus Software Services Result ‒Reduced time-to-resolution with fast queries that ensure support experts can resolve customer issues quickly ‒Relevant results as query functionality makes sure that results deliver